Five-Star Service Stories

Read Reviews from Our Happy Customers

Customer satisfaction is our top priority, and we take great pride in the positive feedback we receive. Our customers appreciate the level of professionalism, expertise, and dedication that our team brings to every HVAC service we provide. It is truly a pleasure for us to serve our customers, and we are grateful for their trust in our abilities. Don’t just take our word for it – read the honest reviews from our valued customers and see why they choose Welch HVAC for all their heating and cooling needs.

Lora Lancaster
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Wow! This company has won me over! Nick is Amazing! We put our house up for sale in December and of course the whole unit died! I called Welch Heating and Air and explained to Nick what had happened and that we needed it fixed asap! He came over super fast! And had it fixed in no time! We have continued to use this company for our friends and Family and will NOT! Go anywhere else!! Thank you Welch Heating and Air you rock!!!
Lindsay Webster
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As a Realtor timing and dependability are huge when working with vendors. Nick with Welch did a great job servicing the HVAC system at a clients home. He was on time, knowledgeable, and friendly! I will definitely use him for other clients.
J Evans
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We are extremely happy with the services we received. All the workmen were efficient and pleasant as well as professional. They installed our heat pump in less than a day. We recommend using Welch without reservation. Six stars even on a five star scale.
Vicki Mack
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After receiving 9 quotes for whole house systems from surrounding companies- we went with Welch and I'm so glad we did! They're honest and very price competitive- they offer top of the line equipment without the overpriced sticker.
Katie Leach
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We noticed our heat pump malfunctioning on a Sunday morning. After I was unable to reach our regular HVAC company, I called Welch's and Nick answered the phone right away and directed me what to do until he could take a look at the unit on Tuesday morning. Unfortunately we need a new unit, but Nick was very transparent and informative about our options and offered fair pricing. We plan to continue using Welch's for all future service!
Dylan Wood
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Could not be happier about the service Nick provided. I contacted first thing in the morning and within a couple hours he was at my door with helping hands ready. I would absolutely recommend Nick and the Welch team to anyone in need of servicing.
Keith Dunaway
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Great experience! Paul did a great job on my service! Highly recommend.
Misty Seward
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To be real I was a little overwhelmed by this big purchase for my home. I've only been a home owner for 5 years. Nick Tabor talked me through every dollar that I was spending. The team and himself showed up on time. They were efficient and thorough. After they left and several hours later I received a call from Nick asking how everything was working. I'm looking forward to having Welch Heating & Air Conditioning fully taking care of all maintenance and heating/cooling needs from here on out.
Crystal A
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So grateful for the speedy service. Spoke with Nick, he arrived in just over an hour and had the repair diagnosed and repaired quickly . Very professional, good rates and caring of my situation of no heat.
Cambria Nelson
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Welch HVAC has worked on multiple properties for us this year, doing everything from maintenance, to repair, to replacing whole units. Every single time Nick and his crew have been fast, courteous, and dependable. We'd highly recommend Welch to anyone looking for exceptional A/C and heating service!
John Snell
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Had a new water heater installed, was a great price and installation was done quickly and professionally. I will definitely recommend them to everyone.
Xa Clay
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First and foremost I want to say I really appreciated the clear and responsive communication from this company. I worked with Rob on a blind recommendation from a friend of a friend-and I'm sure glad I called! He was knowledgeable and professional-and truly listened to me when I described what was going on. He explained things in a way that was easy to understand and even provided a referral for duct cleaning. I will remain a loyal customer for life! I highly recommend Welch heating & air.
The Apostolics of Tri-Cities
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The Apostolics of Tri-Cities is grateful for Nick and his tremendous team❗️ From investigating our problem rather late on 🎇🎆Friday and being friendly and helpful in explaining it and it's solution options, to promptly installing a new system at a simply unbeatable price, they'll be our go-to from now on, no question. We very much appreciate what they do and how well they do it... and that, more importantly, stems from WHO they ARE: 😇outstanding individuals who form a great and effective team. With respect and gratitude, #TA3C💙✝️
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